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Trouble Ticket System
Use our online support center
to submit a support ticket to our support team. Our support team is standing by waiting to help you.

Knowledge Base
Our extensive knowledge base contains articles, tutorials, and how to guides. It also includes answers to many frequiently asked questions.



Hostergy is committed to world class support and customer service for our clients. At Hostergy we make getting support easy by offer you the following support options.

  • Online Support Help Desk
  • U.S. Based Phone Support
  • Live Real-Time Chat Support

You can also get the help you need 24 hours a day, 7 days a week from our online help desk .

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Frequiently Asked Questions By Topic
Hostergy's Support Center will always be ready to help answer any questions that you may have. All issues will be resolved within 24 hours.

Client Portal
Our client portal provides you everything you need to easily manage your account with hostergy. Within the client portal you can: View & update your account details - Submit and manage trouble tickets - View our latest news & announcements - View live status info for our servers - Place a new orders with us - Check Invoices/billing history, and more....